HousingWire recently spoke with Roger Stotts, chief servicing officer at New American Funding, about borrower expectations for servicing and the current outlook for servicers. HousingWire: What are the current challenges servicers are facing? Roger Stotts: […]
You may not have heard the terms “dual pathing” or “single point of contact” lately, but just wait. COVID-era forbearances are ending and odds are some borrowers won’t be able to come current on their […]
Mortgage servicing is complex, expensive and risky, involving a heavy compliance burden. Many servicers today rely on a legacy patchwork quilt of systems with disconnected processes, data and teams. What servicers need on the back […]
Black Knight Servicing Digital is a powerful, white-labeled solution that allows servicers to provide consumers with information about their home value and how to grow and leverage wealth from their property. The solution is a […]
Servicing is a complex process, and many servicers still rely on a patched-together system of solutions to complete their work, resulting in friction and disconnected teams. With risk and compliance on the line, servicers can’t […]
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